:root{color:#252f3d;font-synthesis:none;text-rendering:optimizelegibility;-webkit-font-smoothing:antialiased;--ink:#252f3d;--muted:#647287;--line:#dce3eb;--panel:#fff;--green:#29496e;--green-dark:#203c5b;--soft:#f5f7fa;--blue-soft:#e9eff6;--blue-faint:#f1f5f9;--bad:#b84a3a;--mid:#ad6a21;background:#f5f7fa;font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif}*{box-sizing:border-box}body{background:var(--soft);min-width:320px;min-height:100vh;margin:0;overflow:hidden}button,textarea,input,select{font:inherit}button{cursor:pointer}.appShell{height:100dvh;display:flex;overflow:hidden}.leftRail{z-index:3;background:linear-gradient(#223b58 0%,#18283b 100%);border-right:1px solid #29496e2e;flex:0 0 132px;grid-template-rows:auto auto auto 1fr auto;align-content:stretch;gap:8px;width:132px;height:100dvh;padding:12px 8px;display:grid;position:sticky;top:0;box-shadow:8px 0 24px #2318321f}.leftRail button{color:#ffffffbd;letter-spacing:-.02em;background:0 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p{color:#fff}.llmSourceBadge{width:fit-content;color:var(--green-dark);text-transform:none;letter-spacing:0;opacity:.86;background:#f1f5f9;border:1px solid #29496e29;border-radius:999px;margin-top:8px;padding:4px 7px;font-size:10px;font-weight:950;display:inline-flex}.llmSourceBadge.fallback{color:#9a5b10;background:#fff5e8;border-color:#c8752238}.trainer{flex-direction:column;height:100%;min-height:0;padding:0;display:flex;overflow:hidden}.sectionHead{justify-content:space-between;align-items:center;gap:12px;padding:18px 18px 0;display:flex}.sectionHead h2{margin-bottom:0}.trainerHeading{flex-wrap:wrap;align-items:center;gap:8px;min-width:0;display:flex}.scenarioObjectPinnedBadge{max-width:min(320px,40vw);min-height:28px;color:var(--green-dark);white-space:nowrap;text-overflow:ellipsis;background:#f1f5f9;border:1px solid #29496e47;border-radius:999px;align-items:center;padding:5px 10px;font-size:12px;font-weight:900;display:inline-flex;overflow:hidden}.headActions{flex-wrap:wrap;align-items:center;gap:10px;display:flex}.ghost,.linkButton{color:var(--green-dark);background:0 0;border:0;padding:8px 0;font-weight:800}.dangerLinkButton{color:var(--bad);white-space:nowrap;background:#fff5f3;border:1px solid #c746353d;border-radius:12px;padding:7px 10px;font-size:12px;font-weight:900}.memoAction{background:linear-gradient(135deg, var(--green), var(--green-dark));color:#fff;border:1px solid #29496e3d;border-radius:999px;align-items:center;gap:8px;min-height:40px;padding:0 14px;font-weight:950;display:inline-flex;box-shadow:0 10px 26px #29496e3d}.memoAction span{background:#ffffff38;border-radius:999px;place-items:center;width:20px;height:20px;font-size:13px;line-height:1;display:inline-grid}.iconOnly{width:40px;height:40px;color:var(--green-dark);background:#f1f5f9;border:1px solid #29496e2e;border-radius:999px;place-items:center;padding:0;font-size:22px;line-height:1;display:inline-grid}.copyState{color:var(--green-dark);margin:8px 18px 0;font-size:13px;font-weight:850}.scenarioObjectInfoPopoverWrap{place-items:center;display:inline-grid;position:relative}.scenarioObjectInfoPopoverWrap:after{content:"";width:120px;height:12px;position:absolute;top:100%;right:0}.scenarioObjectInfoIcon svg{fill:none;stroke:currentColor;stroke-width:2px;stroke-linecap:round;stroke-linejoin:round;width:23px;height:23px}.scenarioObjectInfoIcon{background:#f5fbf8}.scenarioObjectInfoPopover{z-index:30;overscroll-behavior:contain;width:min(780px,100vw - 40px);max-height:calc(100vh - 140px);color:var(--green-dark);text-align:left;background:#fff;border:1px solid #29496e2e;border-radius:12px;gap:14px;padding:18px;display:grid;position:fixed;top:80px;right:20px;overflow-y:auto;box-shadow:0 26px 70px #142c2438}.scenarioObjectInfoPopover:before{content:"";background:#fff;border-top:1px solid #29496e2e;border-left:1px solid #29496e2e;width:12px;height:12px;position:absolute;top:-7px;right:18px;transform:rotate(45deg)}.scenarioObjectInfoHeader,.scenarioObjectInfoActions{justify-content:space-between;align-items:center;gap:14px;display:flex}.scenarioObjectInfoHeader>div{gap:3px;min-width:0;display:grid}.scenarioObjectInfoHeader b{font-size:17px}.scenarioObjectInfoHeader small{color:var(--muted);font-size:11px;line-height:1.35}.scenarioObjectCopyStatus{clip:rect(0, 0, 0, 0);white-space:nowrap;border:0;width:1px;height:1px;margin:-1px;padding:0;position:absolute;overflow:hidden}.scenarioObjectInfoPopover p{white-space:pre-line;color:#21483d;max-height:220px;margin:0;font-size:13px;line-height:1.45;overflow:auto}.scenarioPrimaryComplex{background:#eef8f3;border:1px solid #29496e3d;border-radius:10px;grid-template-columns:minmax(180px,1fr) minmax(240px,1.25fr);align-items:center;gap:16px;padding:12px 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12px;display:grid}.scenarioObjectComplexHead>label{cursor:pointer;align-items:center;gap:9px;min-width:0;display:flex}.scenarioObjectComplexHead input{width:17px;height:17px;accent-color:var(--green);flex:0 0 17px;margin:0}.scenarioObjectComplexHead label>span{gap:1px;min-width:0;display:grid}.scenarioObjectComplexHead label b{color:var(--ink);font-size:13px}.scenarioObjectComplexHead label small{color:var(--muted);font-size:10px}.scenarioObjectCopyButton{min-height:32px;color:var(--green-dark);white-space:nowrap;background:#fff;border:1px solid #29496e3d;border-radius:9px;padding:6px 10px;font-size:10px;font-weight:900}.scenarioObjectComplexCard details{border-top:1px solid var(--line)}.scenarioObjectComplexCard summary{color:var(--green-dark);cursor:pointer;-webkit-user-select:none;user-select:none;padding:9px 12px;font-size:11px;font-weight:900}.scenarioObjectLotList{gap:1px;padding:0 10px 10px;display:grid}.scenarioObjectLot{background:#fff;border-radius:10px;grid-template-columns:minmax(0,1fr) max-content;align-items:center;gap:12px;min-width:0;padding:9px 10px;display:grid}.scenarioObjectLot+.scenarioObjectLot{border-top:1px solid #edf3f0}.scenarioObjectLot a{min-width:0;color:var(--green-dark);gap:2px;text-decoration:none;display:grid}.scenarioObjectLot a:hover b{text-underline-offset:3px;text-decoration:underline}.scenarioObjectLot a b{overflow-wrap:anywhere;font-size:12px}.scenarioObjectLot a span{overflow-wrap:anywhere;color:var(--muted);font-size:10px;line-height:1.35}.complexCopyButton,.lotCopyButton{border-radius:10px;place-self:center end;place-items:center;width:36px;min-width:36px;height:36px;min-height:36px;padding:0;font-size:20px;line-height:1;display:inline-grid}.scenarioObjectReset{justify-self:start}.scenarioObjectSend{width:100%;min-height:40px;padding:10px 14px;font-size:12px}@media (width<=700px){.scenarioObjectInfoPopover{width:auto;max-height:calc(100dvh - 92px);padding:13px;position:fixed;top:72px;left:10px;right:10px}.scenarioPrimaryComplex{grid-template-columns:1fr;gap:8px}.scenarioObjectComplexList{max-height:clamp(80px,100dvh - 390px,500px)}.scenarioObjectComplexHead,.scenarioObjectLot{grid-template-columns:minmax(0,1fr) max-content}.scenarioObjectCopyButton{width:100%}.complexCopyButton,.lotCopyButton{width:40px;min-width:40px}}.compactLink{text-underline-offset:3px;padding:0;font-size:12px;text-decoration:underline}.scenarioObjectInfoEditor{resize:vertical;width:100%;min-height:140px;color:var(--ink);background:#fff;border:1px solid #29496e33;border-radius:10px;padding:10px 12px;font-size:13px;line-height:1.45}.scenarioObjectInfoActions span{color:var(--muted);font-size:12px}.simulatedDate{color:var(--green-dark);background:#f1f5f9;border:1px solid #29496e2e;border-radius:999px;justify-self:start;margin:12px 18px 0;padding:8px 12px;display:inline-grid}.simulatedDate b{font-size:13px}@keyframes pulseRecord{0%,to{box-shadow:0 0 #c7463540}50%{box-shadow:0 0 0 6px #c7463514}}.dialogWindow{border:1px solid var(--line);background:#f8faf8;border-radius:12px;flex:auto;align-content:start;gap:12px;min-width:0;min-height:160px;max-height:none;margin:clamp(10px,1.4vw,18px);padding:clamp(12px,1.4vw,18px);display:grid;overflow:auto}.dialogMessage{border-radius:12px;width:min(76%,760px);min-width:0;max-width:100%;padding:13px 15px;overflow:visible;box-shadow:0 8px 22px #172c240f}.dialogMessage.client{background:#fff;border-top-left-radius:6px;justify-self:start}.dialogMessage.agent{background:var(--green);color:#fff;border-top-right-radius:6px;justify-self:end}.dialogMessage.system{width:auto;max-width:min(86%,520px);color:var(--green-dark);text-align:center;box-shadow:none;background:#f1f5f9;border:1px solid #29496e29;border-radius:999px;justify-self:center;padding:8px 13px}.dialogMessage.system.hasCallTranscript{text-align:left;background:#f5fbf8;border-radius:10px;width:min(78%,640px);max-width:min(92%,640px);padding:14px;box-shadow:0 12px 34px #172c2414}.dialogMessage.system span,.dialogMessage.system small{display:none}.dialogMessage span{text-transform:uppercase;letter-spacing:.06em;opacity:.68;overflow-wrap:anywhere;word-break:break-word;margin-bottom:5px;font-size:11px;font-weight:950;display:block}.dialogMessage p{white-space:pre-wrap;overflow-wrap:anywhere;word-break:break-word;margin:0;line-height:1.45}.dialogMessage small{opacity:.62;overflow-wrap:anywhere;word-break:break-word;margin-top:8px;display:block}.answerBox{flex:none;min-width:0;margin:0 clamp(10px,1.4vw,18px) 8px;display:grid}textarea{resize:vertical;border:1px solid var(--line);width:100%;min-height:clamp(70px,11vh,104px);color:var(--ink);overflow-wrap:anywhere;word-break:break-word;background:#fff;border-radius:12px;outline:none;padding:15px;line-height:1.45}textarea:focus{border-color:var(--green);box-shadow:0 0 0 4px #29496e1a}.dialogActions{flex:none;justify-content:flex-end;align-items:center;gap:10px;margin:0 clamp(10px,1.4vw,18px) clamp(10px,1.4vw,18px);display:flex}.micAction{background:var(--green);color:#fff;border:0;border-radius:10px;flex:0 0 46px;place-items:center;width:46px;height:42px;font-size:20px;font-weight:950;display:inline-grid;box-shadow:0 10px 24px #29496e38}.micAction.recording{background:var(--bad);animation:1s ease-in-out infinite pulseRecord}.micAction:disabled{opacity:.58;cursor:wait;animation:none}.voiceMessageAudio{width:min(320px,100%);max-width:100%;accent-color:var(--green);margin:2px 0 8px;display:block}.voiceTranscript{border-top:1px solid #ffffff3d;padding-top:8px;margin-top:6px!important}.callTranscriptDetails{background:#fff;border:1px solid #29496e1f;border-radius:12px;margin-top:10px;overflow:hidden}.dialogMessage.client .callTranscriptDetails,.dialogMessage.system .callTranscriptDetails{background:#fff}.callTranscriptDetails summary{cursor:pointer;-webkit-user-select:none;user-select:none;color:var(--green-dark);background:#f1f5f9;padding:10px 12px;font-size:13px;font-weight:950;list-style-position:inside}.callTranscriptLog{background:#f8faf8;gap:8px;max-height:min(42vh,360px);padding:12px;display:grid;overflow:auto}.callTranscriptTurn{border-radius:10px;gap:4px;width:min(86%,520px);padding:10px 12px;display:grid;box-shadow:0 6px 16px #172c240d}.callTranscriptTurn b{text-transform:uppercase;letter-spacing:.05em;opacity:.62;font-size:11px;line-height:1}.callTranscriptTurn p{white-space:pre-wrap;overflow-wrap:anywhere;word-break:break-word;margin:0;line-height:1.38}.callTranscriptTurn.client{color:var(--ink);background:#fff;border-top-left-radius:6px;justify-self:start}.callTranscriptTurn.agent{background:var(--green);color:#fff;border-top-right-radius:6px;justify-self:end}.callTranscriptTurn.system{color:var(--ink);background:#eef3f0;justify-self:center}.logMessage.hasCallTranscript>p{color:#244239;margin-bottom:8px}.logMessage .callTranscriptDetails{background:#fff;border-color:#29496e29;border-radius:10px;margin-top:8px}.logMessage .callTranscriptDetails summary{outline:none;padding:9px 11px}.logMessage .callTranscriptDetails summary:focus-visible{box-shadow:inset 0 0 0 2px #29496e47}.logMessage .callTranscriptLog{background:#f4f8f6;border-top:1px solid #29496e1a;gap:10px;max-height:min(46vh,430px);padding:10px}.logMessage .callTranscriptTurn{width:min(78%,520px);padding:11px 13px;box-shadow:0 6px 18px #172c240f}.logMessage 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18px;font-size:15px;font-weight:950;display:block}.primary:hover{background:var(--green-dark)}.primary:disabled{opacity:.68;cursor:wait}.stageGuidance{color:#513517;background:#fff8ee;border:1px solid #c8752247;border-radius:12px;gap:8px;margin:0;padding:12px 14px;display:grid}.stageGuidance div{justify-content:space-between;align-items:baseline;gap:12px;display:flex}.stageGuidance span{color:#8a541d;text-transform:uppercase;letter-spacing:.04em;font-size:11px;font-weight:950}.stageGuidance h3{color:#513517;margin:0}.stageGuidance ul{gap:5px;margin:0;padding-left:18px;display:grid}.stageGuidance li{line-height:1.35}.adviceIconButton{color:#7a4b17!important;background:#fff8ee!important;border-color:#c8752247!important}.callIconButton{color:var(--green-dark)!important;background:#e9eff6!important}.voiceCallPopup{right:max(18px, env(safe-area-inset-right));bottom:max(18px, env(safe-area-inset-bottom));z-index:12;pointer-events:auto;width:min(360px,100vw - 32px);position:fixed}.voiceCallCard{color:#fff;text-align:left;background:radial-gradient(circle at 0 0,#29496e,#18283b);border:1px solid #ffffff2e;border-radius:10px;align-content:start;gap:10px;padding:16px;display:grid;box-shadow:0 24px 70px #0000004d}.voiceCallTop{align-items:center;gap:12px;min-width:0;display:flex}.voiceCallAvatar{background:#ffffff1f;border-radius:999px;flex:0 0 48px;place-items:center;width:48px;height:48px;font-size:24px;display:grid;box-shadow:inset 0 0 0 1px #ffffff2e}.voiceCallCard .kicker{color:#97e0c6;margin:0 0 2px}.voiceCallCard h2{color:#fff;overflow-wrap:anywhere;margin:0;font-size:16px;line-height:1.15}.voiceCallStatus{color:#ffffffc7;min-height:32px;margin:0;font-size:13px;line-height:1.35}.voiceCallReply{color:#fff;text-align:left;background:#ffffff1a;border-radius:10px;max-height:92px;margin:0;padding:10px 12px;font-size:13px;line-height:1.35;overflow:auto}.voiceCallControls{flex-wrap:wrap;justify-content:flex-end;gap:10px;margin-top:2px;display:flex}.voiceCallOption{color:inherit;flex-wrap:wrap;align-items:center;gap:8px;font-size:13px;display:flex}.voiceCallOption select{font:inherit;border-radius:8px;padding:4px 8px}.voiceCallHint{opacity:.7;flex-basis:100%;margin:0;font-size:12px}.callListeningPulse{background:#97e0c629;border:1px solid #97e0c66b;border-radius:999px;justify-self:center;width:44px;height:44px;position:relative}.callListeningPulse:before,.callListeningPulse:after{content:"";border:2px solid #97e0c68c;border-radius:999px;animation:1.4s ease-out infinite callPulse;position:absolute;inset:8px}.callListeningPulse:after{animation-delay:.45s}@keyframes callPulse{0%{opacity:.9;transform:scale(.72)}to{opacity:0;transform:scale(1.55)}}.callTalkButton,.callHangupButton{border-radius:999px;min-height:40px;padding:0 16px;font-size:14px;font-weight:950}.callHangupButton{color:var(--bad);background:#fff5f3;border:1px solid #ffffff38}.callHangupButton:disabled{opacity:.55;cursor:wait;animation:none}.adviceOverlay{z-index:10;background:#0d241d29;justify-content:flex-end;padding:18px;display:flex;position:fixed;inset:0}.adviceDrawer{border:1px solid var(--line);background:#fff;border-radius:12px;align-content:start;gap:12px;width:min(420px,100vw - 36px);height:100%;padding:14px;display:grid;overflow:auto;box-shadow:-24px 24px 72px #0d241d38}.adviceDrawerHead{z-index:2;border-bottom:1px solid var(--line);-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);background:#fffffff5;border-radius:12px 12px 0 0;justify-content:space-between;align-items:flex-start;gap:12px;margin:-14px -14px 0;padding:14px;display:flex;position:sticky;top:-14px}.adviceDrawerHead h2{margin:0}.adviceDrawerHead button{border:1px solid var(--line);width:36px;height:36px;color:var(--ink);background:#f8faf8;border-radius:12px;flex:0 0 36px;place-items:center;padding:0;font-size:22px;line-height:1;display:inline-grid}.adviceDrawer .review{margin:0}.review{border:1px solid var(--line);background:#fff;border-radius:12px;margin:0;padding:18px}.review.good{background:#f2fbf6;border-color:#29496e52}.review.mid{background:#fff8ee;border-color:#c8752257}.review.bad{background:#fff5f3;border-color:#c7463547}.reviewTop{justify-content:space-between;align-items:baseline;gap:12px;display:flex}.reviewTop h2{margin-bottom:8px}.reviewTop span{color:var(--muted);white-space:nowrap;font-weight:900}.reviewBlock{gap:7px;margin-top:14px;display:grid}.reviewBlock b{margin-bottom:2px;display:block}.reviewBlock p{color:#2f4039;margin:0;line-height:1.42}.example{border:1px solid var(--line);background:#ffffffb3;border-radius:10px;padding:14px}@media (height<=760px) and (width>=821px){.appContent{padding-top:8px;padding-bottom:8px}.top{margin-bottom:8px}.kicker{margin-bottom:0;font-size:12px}h1{font-size:clamp(22px,2.15vw,30px)}.sectionHead{padding:14px 16px 0}.simulatedDate{margin-top:8px;padding:7px 11px}.dialogWindow{min-height:150px;margin-top:10px;margin-bottom:10px}textarea{min-height:clamp(62px,10vh,86px)}.situationList button{padding-top:9px;padding-bottom:9px}.situationList small{margin-bottom:5px}.situationList b{font-size:15px}.situationList span{font-size:13px}}.travelDrawer{z-index:9;border:1px solid var(--line);background:#fff;border-radius:10px;align-content:start;gap:14px;width:min(460px,100vw - 36px);padding:18px;display:grid;position:fixed;top:18px;bottom:18px;right:18px;overflow:auto;box-shadow:0 28px 80px #0d241d38}.travelDrawerHead{z-index:4;border-bottom:1px solid var(--line);-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);background:#fffffff5;border-radius:10px 10px 0 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1fr;align-items:start;gap:10px;display:grid}.memoSection h4{margin:0}.memoSection p{color:#33443d;margin:0;line-height:1.35}.managerPhrase{color:var(--green-dark);background:#eaf7ef;border-radius:10px;margin:0;padding:10px 12px;line-height:1.35}@media (width<=820px){.readyList label{grid-template-columns:1fr 28px;gap:3px 8px}.readyList label b,.readyList label span{grid-column:1/2}.readyList label input{grid-area:1/2/3}.memoSection{grid-template-columns:1fr;gap:3px}}.travelChecklistHead{justify-content:space-between;align-items:center;gap:12px;display:flex}.travelChecklistHead span{color:var(--green-dark);background:#e9eff6;border-radius:999px;padding:6px 10px;font-size:12px;font-weight:950}.travelChecks{gap:8px;display:grid}.travelChecks label{border:1px solid var(--line);color:#2f4039;background:#fff;border-radius:10px;grid-template-columns:22px 1fr;align-items:start;gap:9px;padding:10px;line-height:1.35;display:grid}.travelChecks 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#051e1433}.infoIcon:hover:after,.infoIcon:focus:after{opacity:1}.monitoringChanges,.sourceStatusList{gap:8px;display:grid}.monitoringChanges article{border:1px solid var(--line);background:#fff;border-radius:10px;gap:5px;padding:10px;display:grid}.monitoringChanges b{color:var(--ink)}.sourceStatusList{padding-top:4px}.tourvisionPage{gap:18px;display:grid}.tourvisionPanel{padding:0;overflow:hidden}.tourvisionHead{align-items:flex-start}.tourvisionHead p{color:var(--muted);margin:7px 0 0;line-height:1.4}.tourvisionHead span{min-width:72px;color:var(--green-dark);text-align:center;background:#e9eff6;border-radius:999px;padding:8px 12px;font-size:13px;font-weight:900}.tourvisionSearch{gap:8px;margin:18px;display:grid}.tourvisionSearch span{font-weight:850}.tourvisionSearch input{border:1px solid var(--line);width:100%;height:54px;color:var(--ink);background:#fff;border-radius:12px;outline:none;padding:0 15px}.tourvisionSearch input:focus{border-color:var(--green);box-shadow:0 0 0 4px 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b{display:none}.appContent{height:auto;min-height:100dvh;padding:14px;overflow:visible}.top{margin-bottom:12px}h1{font-size:24px}.layout{flex:none;grid-template-columns:1fr;gap:12px}.card{border-radius:12px;padding:14px}.situations{height:auto;max-height:none;position:static}.trainer{height:auto;min-height:auto;padding:0}.situations h2,.sectionHead h2{font-size:18px}.situationList{scroll-snap-type:x mandatory;padding-bottom:2px;display:flex;overflow-x:auto}.situationList button{scroll-snap-align:start;min-width:240px}.dialogWindow{min-height:280px;max-height:48vh;margin:14px}.dialogMessage{width:92%}textarea{min-height:120px}.dialogActions{grid-template-columns:42px minmax(0,1fr) minmax(96px,auto);gap:6px;display:grid}.dialogActions .micAction{width:42px;min-width:42px}.dialogActions .secondaryAction{width:100%;min-width:0;padding:0 6px;font-size:11px;line-height:1.15}.dialogActions .primary{min-width:96px;padding:0 12px}.tourvisionResults{grid-template-columns:1fr;padding:0 14px 14px}.tourvisionSearch{margin:14px}.adminStats{grid-template-columns:repeat(2,minmax(0,1fr))}.adminGrid,.adminDetailGrid,.accountForm{grid-template-columns:1fr}.analyticsHeader,.analyticsRow{grid-template-columns:1fr;gap:4px}.resumeGrid{grid-template-columns:1fr}}.adminWorkspacePage{flex:auto;gap:8px;min-height:0;overflow:hidden}.adminWorkspace{flex:auto;grid-template-columns:minmax(260px,350px) minmax(0,1fr) 240px;align-items:stretch;gap:10px;height:calc(100dvh - 92px);min-height:0;display:grid}.adminHistorySticky{min-height:0;max-height:100%;position:sticky;top:0;overflow:hidden}.adminHistorySticky .historyPanel{grid-template-rows:auto minmax(0,1fr);min-height:0;max-height:100%}.adminHistorySticky .historyList{min-height:0;max-height:none;padding-right:2px;overflow:auto}.historyItem.active{border-color:var(--green);background:#e9eff6;box-shadow:inset 0 0 0 1px #29496e24}.adminResumePane{height:100%;min-height:0;padding:0;overflow:hidden}.adminResumePane 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b{background:#e9eff6;border-radius:999px;place-items:center;min-width:24px;height:24px;display:inline-grid}.accountSwitchList{gap:6px;display:grid}.accountSwitchList button{text-align:left;border:1px solid var(--line);width:100%;color:var(--ink);background:#fff;border-radius:12px;padding:8px 9px}.accountSwitchList button.active{border-color:var(--green);background:#e9eff6}.accountSwitchList b,.accountSwitchList span{display:block}.accountSwitchList b{margin-bottom:2px;font-size:13px}.accountSwitchList span{color:var(--muted);font-size:11px;line-height:1.25}.accountMiniStats{grid-template-columns:repeat(2,minmax(0,1fr));gap:6px;display:grid}.accountMiniStats article{border:1px solid var(--line);background:#f8faf8;border-radius:12px;padding:8px}.accountMiniStats span{color:var(--muted);margin-bottom:2px;font-size:10px;font-weight:850;display:block}.accountMiniStats b{color:var(--green-dark);letter-spacing:-.04em;font-size:18px}.accountsPage{gap:10px;display:grid}.accountsAdminGrid{grid-template-columns:minmax(280px,430px) minmax(0,1fr);align-items:start;gap:10px;display:grid}.accountsCreateCard{border-radius:12px;padding:14px}.accountFormLarge{grid-template-columns:1fr;gap:8px}.accountFormLarge input{border-radius:12px;height:42px}.accountFormLarge .primary{width:100%;min-height:42px;margin:0}.accountNotice{color:var(--green-dark);background:#e9eff6;border-radius:12px;margin:4px 0 0;padding:9px 10px;font-size:13px;font-weight:850}.technicalAccountList{max-height:calc(100vh - 160px);overflow:auto}@media (width<=1100px){.adminWorkspace{grid-template-columns:minmax(240px,320px) minmax(0,1fr)}.accountSidePanel{border-radius:12px;grid-area:2/1/auto/-1;max-height:none;position:static}.accountSwitchList{grid-template-columns:repeat(auto-fit,minmax(150px,1fr))}}@media 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svg{width:100%;height:auto;display:block;overflow:visible}.trendGrid{stroke:var(--line);stroke-width:1px}.trendThreshold{stroke:#9aa7a1;stroke-width:1px}.trendAxis{fill:var(--muted);font-size:11px}.trendLine{fill:none;stroke:var(--green);stroke-width:2px;stroke-linejoin:round;stroke-linecap:round}.trendDot{fill:#fff;stroke:var(--green);stroke-width:2px}.trendDot.passed{fill:var(--green);stroke:#fff;stroke-width:2px}.trendHit{fill:#0000;cursor:pointer}.trendEnd{fill:var(--ink,#17201c);font-size:12px;font-weight:700}.trendCrosshair{stroke:var(--line);stroke-width:1px}.trendTooltip{border:1px solid var(--line);pointer-events:none;white-space:nowrap;background:#fff;border-radius:10px;gap:2px;padding:6px 9px;font-size:12px;display:grid;position:absolute;transform:translate(-50%,calc(-100% - 12px));box-shadow:0 6px 18px #00000014}.trendTooltip span{color:var(--muted)}.trendLegend{color:var(--muted);flex-wrap:wrap;align-items:center;gap:6px;margin:6px 0 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p{background:#f5f8f6;border-radius:10px;margin:0;padding:6px 10px;line-height:1.45}.statsTranscript p.agent{background:#e9eff6}.historyFilters{gap:8px;margin-bottom:10px;display:grid}.historyFilters label{color:var(--muted);gap:3px;font-size:12px;display:grid}.historyFilters select{border:1px solid var(--line);height:34px;color:var(--ink);background:#fff;border-radius:10px;max-width:100%;padding:0 8px}.historyOwner{color:var(--green-dark);font-weight:800}.settingsPage{background:#f5f7fa;height:100%;min-height:0;padding:24px;overflow:auto}.settingsPageHeader{justify-content:space-between;align-items:center;gap:20px;margin-bottom:14px;display:flex}.settingsPageHeader>div{min-width:0}.settingsPageHeader h1,.settingsPageHeader p{margin:0}.settingsTabs{border:1px solid var(--line);background:#f1edf7;border-radius:10px;flex:none;grid-auto-columns:minmax(118px,1fr);grid-auto-flow:column;gap:4px;width:fit-content;max-width:100%;margin-left:auto;padding:4px;display:grid;box-shadow:inset 0 1px 2px #4c1d950a}.settingsTabs button{color:#61716a;min-width:0;font:inherit;text-align:center;cursor:pointer;background:0 0;border:0;border-radius:10px;padding:9px 16px;font-size:13px;font-weight:850;transition:background .15s,color .15s,box-shadow .15s}.settingsTabs button.active{background:var(--green);color:#fff;box-shadow:0 4px 10px #29496e2e}.settingsTabContent{margin-top:0}.settingsTabContent>.accountsPage,.settingsTabContent>.voiceSettingsPage{max-width:none;padding:0}.settingsTabContent .compactAdminTop,.settingsTabContent .voiceSettingsHeader{padding-top:4px}.voiceSettingsPage{gap:18px;max-width:1500px;margin:0 auto;padding:24px;display:grid}.voiceSettingsHeader{align-items:flex-start}.voiceSettingsHeader p{max-width:760px;color:var(--muted);line-height:1.45}.voiceSettingsNotice{margin:0}.voiceSettingsBlocked{width:min(100%,720px);max-width:720px;margin:0 auto}.voiceOwnerUnlock{gap:10px;margin-top:16px;display:flex}.voiceOwnerUnlock input{border:1px solid var(--line);min-width:0;font:inherit;border-radius:10px;flex:1;padding:11px 13px}.voiceSettingsGrid{grid-template-columns:1fr;gap:14px;display:grid}.voiceTtsWorkspace{grid-column:1/-1;grid-template-columns:minmax(360px,.8fr) minmax(560px,1.2fr);align-items:stretch;gap:14px;display:grid}.voiceTtsWorkspace>.card{height:100%;margin:0}.voiceEngineCard,.voiceLabCard,.voiceCatalogCard{padding:18px}.voiceEngineHeader{justify-content:space-between;align-items:flex-start;gap:14px;display:flex}.voiceEngineTitle{align-items:center;gap:12px;margin-bottom:14px;display:flex}.voiceSaveGlobal{white-space:nowrap;flex:none;align-self:flex-start;width:auto}.voiceEngineTitle>span{color:#fff;background:var(--green);border-radius:50%;place-items:center;width:34px;height:34px;font-weight:800;display:grid}.voiceEngineTitle h2,.voiceEngineTitle p{margin:0}.voiceField{color:var(--muted);gap:6px;margin:12px 0;font-size:12px;font-weight:700;display:grid}.voiceField select,.voiceField input,.voiceField 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var(--line);margin-top:22px;padding-top:18px}.voiceScenarioOverrides h3,.voiceScenarioOverrides p{margin:0 0 5px}.voiceScenarioOverrides p{color:var(--muted);font-size:13px}.voiceScenarioAdd{grid-template-columns:minmax(240px,1.3fr) minmax(200px,1fr) auto;align-items:center;gap:10px;display:grid}.voiceTtsCard{flex-direction:column;display:flex}.voiceTtsText{margin-top:10px}.voiceTtsText textarea{min-height:104px}.voiceTtsCard .voiceEngineHeader{flex-wrap:nowrap;align-items:center;gap:8px;margin-bottom:10px}.voiceTtsCard .voiceEngineTitle{gap:8px;margin-bottom:0}.voiceTtsCard .voiceEngineTitle>span{width:30px;height:30px}.voiceTtsCard .voiceEngineTitle .kicker{font-size:11px}.voiceTtsCard .voiceEngineTitle h2{white-space:nowrap;font-size:13px}.voiceTtsCard .voiceField{margin:9px 0}.voiceTtsCard 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#29496e1a}.voiceAudioPlay{background:var(--green);color:#fff;cursor:pointer;border:0;border-radius:50%;flex:0 0 42px;place-items:center;width:42px;height:42px;padding:0 0 0 2px;font-size:17px;display:grid}.voiceAudioPlay:disabled{cursor:wait;opacity:1}.voiceAudioMessage.loading .voiceAudioPlay{animation:1s ease-in-out infinite voiceAudioPulse}.voiceAudioMessage.loading .voiceAudioWave i{animation:1s ease-in-out infinite alternate voiceAudioWave}.voiceAudioMessage.loading .voiceAudioWave i:nth-child(3n){animation-delay:.15s}.voiceAudioMessage.loading .voiceAudioWave i:nth-child(4n){animation-delay:.3s}@keyframes voiceAudioPulse{50%{opacity:.76;transform:scale(.92)}}@keyframes voiceAudioWave{to{opacity:.35;transform:scaleY(.55)}}.voiceAudioBody{flex:1;min-width:0}.voiceAudioBody b{margin-bottom:5px;font-size:13px;display:block}.voiceAudioBody small{color:var(--muted);text-overflow:ellipsis;white-space:nowrap;margin-top:4px;font-size:11px;display:block;overflow:hidden}.voiceAudioWave{align-items:center;gap:2px;height:24px;display:flex}.voiceAudioWave i{background:#a9c8b8;border-radius:999px;flex:1;min-width:2px;height:8px;display:block}.voiceAudioWave i:nth-child(3n){height:18px}.voiceAudioWave i:nth-child(4n){height:13px}.voiceAudioWave i:nth-child(5n){height:21px}.voiceAudioWave i.played{background:var(--green)}.voiceAudioMessage audio{display:none}.voiceResultsTable{margin-top:18px;overflow-x:auto}.voiceResultsTable table{border-collapse:collapse;width:100%;font-size:13px}.voiceResultsTable th,.voiceResultsTable td{border-bottom:1px solid var(--line);text-align:left;vertical-align:top;padding:10px}.voiceResultsTable audio{width:220px;height:34px}.voiceCatalogGrid{grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:10px;display:grid}.voiceCatalogGrid article{border:1px solid var(--line);border-radius:12px;padding:13px}.voiceCatalogGrid h3{margin:8px 0 5px}.voiceCatalogGrid p{color:var(--muted);margin:0;font-size:13px;line-height:1.4}.voiceCatalogGrid a{color:var(--green-dark);margin-top:10px;font-size:12px;font-weight:800;display:inline-block}.voiceStatus{color:#b42318;background:#f3e1de;border-radius:50%;place-items:center;width:24px;height:24px;font-size:16px;font-weight:900;line-height:1;display:inline-grid}.voiceStatus.ready{color:var(--green-dark);background:#ddf3e7}.voiceKeysCard{padding:14px}.voiceKeyGrid{grid-template-columns:repeat(5,minmax(0,1fr));gap:6px;margin-top:9px;display:grid}.voiceKeyProvider{border:1px solid var(--line);background:#fff;border-radius:10px;min-width:0;min-height:52px;padding:8px}.voiceKeyProvider.active{border-color:var(--green);grid-column:span 2;box-shadow:0 0 0 3px #1f684814}.voiceKeyProviderHead{grid-template-columns:minmax(max-content,1fr) max-content;align-items:center;gap:4px;min-width:0;display:grid}.voiceKeyProviderMain{align-items:center;gap:4px;min-width:max-content;display:flex}.voiceKeyProviderTools{align-items:center;gap:3px;min-width:max-content;display:flex}.voiceKeyProvider h3{white-space:nowrap;flex:none;margin:0;font-size:13px;line-height:1.15}.voiceProviderKeyLink{width:21px;height:21px;color:var(--green-dark);background:#eef7f2;border-radius:7px;flex:0 0 21px;place-items:center;font-size:13px;font-weight:900;text-decoration:none;display:inline-grid}.voiceKeyProvider small{min-width:0;color:var(--muted);white-space:nowrap;flex:none;font-size:9px;line-height:1.15}.voiceKeyActions,.voiceCredentialButtons{flex-wrap:wrap;justify-content:flex-end;gap:7px;display:flex}.voiceKeyActions{flex-wrap:nowrap;flex:none;align-items:center;gap:3px}.voiceKeyActions button{white-space:nowrap;border-radius:9px;min-width:0;height:32px;min-height:32px;padding:0 6px;font-size:10px;line-height:1}.voiceKeyProvider .voiceStatus{flex:0 0 18px;width:18px;height:18px;font-size:12px}.voiceCredentialForm{border-top:1px solid var(--line);margin-top:10px;padding-top:10px}.voiceCredentialForm input[type=password]{font-family:ui-monospace,SFMono-Regular,Menlo,monospace}.ghost.danger{color:#9b3027}.voiceSttSettingsCard{grid-column:1/-1}.voiceSttCombinedGrid{grid-template-columns:minmax(260px,.72fr) minmax(460px,1.28fr);align-items:start;gap:20px;display:grid}.voiceSttConfig{border-right:1px solid var(--line);padding-right:20px}.voiceSttHead{justify-content:space-between;align-items:flex-start;gap:12px;display:flex}.voiceSttHead h3{margin:0;font-size:18px}.voiceSttHead p{max-width:680px;color:var(--muted);margin:5px 0 0;font-size:13px;line-height:1.45}.voiceClearResults{flex:none;padding:7px 10px;font-size:12px}.voiceSttTest{min-width:0;margin:0}.voiceSttSourceGrid{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;display:grid}.voiceSttSource{min-height:76px;color:var(--ink);text-align:left;cursor:pointer;background:#f7fbf8;border:1px solid #bdd8cb;border-radius:10px;align-items:center;gap:12px;padding:14px 16px;transition:border-color .15s,background .15s,transform .15s;display:flex}.voiceSttSource:hover{border-color:var(--green);background:#f1f5f9}.voiceSttSource:active{transform:translateY(1px)}.voiceSttSource.recording{background:#fff4f2;border-color:#b42318}.voiceSttSource.disabled,.voiceSttSource:disabled{opacity:.55;pointer-events:none}.voiceSttSourceIcon{width:38px;height:38px;color:var(--green-dark);background:#dff1e7;border-radius:50%;flex:0 0 38px;place-items:center;font-size:15px;font-weight:900;display:grid}.voiceSttSource.recording .voiceSttSourceIcon{color:#b42318;background:#f7d9d5}.voiceSttSource>span:last-of-type{min-width:0}.voiceSttSource b,.voiceSttSource small{display:block}.voiceSttSource b{font-size:14px}.voiceSttSource small{color:var(--muted);margin-top:3px;font-size:11px;font-weight:500}.voiceSttUpload input{clip:rect(0 0 0 0);clip-path:inset(50%);white-space:nowrap;width:1px;height:1px;position:absolute;overflow:hidden}.voiceSample{background:#fbfdfc;border:1px solid #cfe2d8;border-radius:10px;margin-top:14px;padding:12px}.voiceSampleInfo{align-items:center;gap:9px;display:flex}.voiceSampleInfo>span{width:24px;height:24px;color:var(--green-dark);background:#dff1e7;border-radius:50%;flex:0 0 24px;place-items:center;font-size:13px;font-weight:900;display:grid}.voiceSampleInfo div{min-width:0}.voiceSampleInfo b,.voiceSampleInfo small{display:block}.voiceSampleInfo b{text-overflow:ellipsis;white-space:nowrap;font-size:13px;overflow:hidden}.voiceSampleInfo small{color:var(--muted);margin-top:2px;font-size:11px}.voiceSample audio{width:100%;height:36px;margin:10px 0 0;display:block}.voiceReference{border-top:1px solid var(--line);margin:14px 0;padding-top:12px}.voiceReference summary{width:fit-content;color:var(--green-dark);cursor:pointer;font-size:13px;font-weight:800}.voiceReference summary span{color:var(--muted);margin-left:5px;font-size:11px;font-weight:500}.voiceReference .voiceField{margin-bottom:0}.voiceReference textarea{min-height:72px}.voiceSttFeedback{margin-top:14px}.voiceSttProgress,.voiceSttError,.voiceSttResult{border-radius:10px;padding:14px}.voiceSttProgress{background:#f1f8f4;border:1px solid #bdd8cb;align-items:center;gap:11px;display:flex}.voiceSttProgress>span{border:3px solid #bdd8cb;border-top-color:var(--green);border-radius:50%;flex:0 0 22px;width:22px;height:22px;animation:.8s linear infinite voiceSttSpin}.voiceSttProgress b,.voiceSttProgress small{display:block}.voiceSttProgress small{color:var(--muted);margin-top:2px;font-size:11px}@keyframes voiceSttSpin{to{transform:rotate(360deg)}}.voiceSttError{color:#8d271f;background:#fff5f3;border:1px solid #efc5bf}.voiceSttError 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